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Customer Testimonials
At cPanel, we are highly focused on providing the best products, service and support in the industry. We hold ourselves to a very high standard of excellence. As such, customer feedback is incredibly important to us. We ask that you provide us with candid feedback about how we are doing. Please feel free to Submit a Testimonial.
Below, you will find customer feedback submitted either directly to cPanel or through the course of a support request. As you can see, we take pride in our service and support, and it shows!
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Kyle did a great job ferreting out a weird problem, and even tried to recreate the issue on a test server. I appreciate his diligence in getting this solved for us.
Erin Darling
As always, you guys do better than expected. Thank you all!!
mpgram
Donald is by far one the finest system administrators that I have run across. AND not only is he incredibly knowledgeable, he has the diplomacy of a saint. In my experience, truly great systems people have no customer chops. In fact, some I know can barely talk (and of course they choose to be that way). Having Donald on the cPanel team is just another reason why cPanel has THE best customer service in the technology world.
mick
He did a great job! I am wery satisfied with the results and how the request was handeled. Thank YOU!
info
Chrisc has not only solved the problem but also went further in helping me compiling the PHP module and helping out in several basic tasks which I was having problem with. Chrisc is a very good support member.
TheLimeHosting
The few times I have had Kyle work on my issues, he always does a great job.
Scott Schafer
All I can say that technical assistance is offered by cpanel.net perfect. Jesse, Greg, and Charles Joshb answered my problem quickly and efficiently. Thank you. My opinion is that cpanel is the best solution for hosting automation. Regards, Paul IPV Hosting CEO
Paul COcis
It was quite fast and a resolution in less than 5 minutes! I've never seen a such good support.
Kevin A.
My support request was handled beautifully.
mikeblesch
Great job! Cheers for Joshua Busby.
Yang David
Support was quick and issue was resolved promptly great Job as always. you guys have the best support around.
hostmaster
Efficient and effective response.
Bruno Botelho
Lee did an extremely good job! He pinpointed exactly what needed to be corrected. He then offered an immediate fix for my issue which was just running a simple command. He also suggested another fix that would be the best in the long run. Support like this is what many other companies need. It's not everyday that you can ask a question and get a direct and CORRECT answer to fix your problem.
mikejohnson2040
Fantastic. I made a long request and he provided a simple and short solution. Proficiency and the ability to articulate at any level is obviously two traits Mr. Collins' possesses. For this I am very appreciative.
Ant
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